Shipping & Returns
SHIPPING & RETURNS POLICY
SHIPPING
We partner with trusted suppliers to bring you quality products at the best prices.
Processing & Delivery:
- Orders are processed within 3-7 business days
- Shipping typically takes 10-25 business days depending on your location
- You'll receive tracking information once your order ships
Please note: As we work with multiple suppliers worldwide, delivery times may vary. We appreciate your patience as we ensure quality products reach you safely.
RETURNS & REFUNDS
Your satisfaction matters to us. We accept returns within 30 days of delivery.
Return Eligibility:
- Items must be unused, undamaged, and in original packaging
- Contact us before returning any items
- Customer is responsible for return shipping costs (unless item is defective)
Refund Process: Once we receive and inspect your return, refunds are processed within 7-14 business days to your original payment method.
Important Notes:
- Due to the nature of our products and sourcing, some items may have slight variations in color or finish
- Customized or personalized items cannot be returned
- We reserve the right to refuse returns that don't meet our policy requirements
DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged or defective, contact us within 48 hours of delivery with photos. We'll work with you to resolve the issue through replacement or refund.
DELAYS & AVAILABILITY
While we strive for accuracy, occasionally items may be out of stock or delayed due to supplier availability. If this happens, we'll notify you promptly and offer alternatives or a full refund.
CONTACT US
Questions about your order? Email us at [your email] and we'll respond within 24-48 hours.